What do my Clients think?
“As a busy single mum and Managing Director, I can honestly say I couldn’t do what I do without Susan’s incredible support. She keeps both my professional and personal worlds running smoothly. She manages my inbox and diary with absolute precision, plans team days, meetings, and training sessions that run like clockwork. Susan brings calm, order, and efficiency to every task she undertakes.
What truly sets Susan apart is her professionalism and care. She doesn’t just manage my schedule, she protects my time and energy, making sure my travel, meetings, and daily workload are structured in a way that keeps me focused rather than overwhelmed. Her attention to detail and proactive approach mean that everything simply flows, often doing things before I have even realised they needed doing!
Susan’s empathy and understanding stretch far beyond the workplace. She even ensures the small but important parts of family life don’t slip through the cracks, For example, by ensuring there are notes in my diary reminding me of requirements from my child’s school – World Book Day costumes and nativity plays etc. She helps me make sure I don’t miss a thing which is so important to me.
Susan embodies everything a truly exceptional Virtual Assistant should be, professional, reliable, compassionate, and wholeheartedly dedicated to making life easier. She doesn’t just support me, she enables me to lead effectively, balance motherhood, and show up as my best self every day.“
Joanne Bell
MD, Bells Accountants
“I have known and worked alongside Susan for over 6 years within our network group. Her attention to detail and work ethic is second to none and her ability to ensure everyone attending the network meetings are welcomed and included is a joy to watch.
Knowing her high level of admin support, I have asked for her help on several occasions within my own business and have never been disappointed.
If you’re looking for a VA, that has your back, is in your corner, gets things done and has a great sense of humour, then you need to look no further than Susan at The Wright VA. Highly recommended from me.“
Chas Jordan
Bromley Business Network, Commerical Mediator & Business Mentor
“I’ve been working with Susan for around 6 months now and have found her to be professional and proactive in the services offered.
I hadn’t worked with an external VA prior to Susan and have found it to be a game changer. She has created processes that enable us to work effectively and efficiently together as well as offering a great personable touch which extends onto our client base, which has allowed us to have a continuity of good customer service.
In my role, I need to be able to rely on my VA and I’ve found that to be the case with Susan, I wouldn’t hesitate to recommend her.“
Toby Dunne
Practice Manager, Bells Accountants
“Susan Wright has been a huge support to myself and Greystoke over the past 12 months. Susan is incredibly professional whilst retaining a down-to-earth warmth. I have tasked Susan with a variety of projects. Susan has not only completed the projects to a high standard, she also gave me invaluable advice along the way as to the best way to achieve the perfect end goal.
Susan is a logical/creative thinker, a perfect mix to assist a busy company director.
Susan’s most recent brainchild was an inbox organising lesson. It was superb. Her thought process enabled me to look at my inbox with a lack of dread for the first time in a long time. I certainly picked the ‘Wright VA’.“
Morag Horner
Greystoke
“I work with Susan as she is my MDs VA and attend the networking group she co runs.
She has been a fantastic support whenever I’ve needed assistance. She is so helpful, highly organised, and finds practical solutions to any issues that arise.
What really stands out is her proactive approach, she doesn’t just complete tasks, she anticipates needs and keeps everything running smoothly. It makes a real difference knowing that things are in safe hands when she’s involved. I wouldn’t hesitate to recommend her to anyone looking for a reliable and efficient VA and have done a few times and they are her clients!“
Anna Young
Pure B2B Mastermind, SE London
“Susan has been my VA for two years and has helped and supported me and my business in its growth stage.
She has taken on a variety of admin tasks that I just don’t have the time or knowledge to carry out and does so with enthusiasm and great attention to detail. She often plays ‘Devils Advocate’ to ensure all things are considered which is hugely beneficial so I can make correct decisions and move my business forward.
Susan is a great asset, and I would highly recommend Susan as a VA. She’s also great fun to work alongside!“
Adam Powter
All4Electrical Ltd
“Here at Chatsworth FD, Chartered Accountants and Business Advisers, we strive to produce quality work and to provide bespoke service and support to our clients. I was very interested to hear that Susan was offering a Power Hour because I am always keen to be as efficient as possible to benefit ourselves and our clients and having worked with Susan before I was confident that time spent with Susan would be worthwhile.
Susan was very efficient in booking me in and very flexible in offering me a change of time as she knew that I was very busy. The hour spent reviewing with Susan how my colleague and I are using Microsoft Office and learning some efficiencies and improvements to working practices was very worthwhile. Susan certainly knows Microsoft Office very well and explains the features very clearly, as well as knowing which features are helpful to use and sharing some tips to improve efficiency. I thoroughly recommend a Power Hour with The Wright VA!
Thank you, Susan.“
Catherine Bishop, FCA
Chatsworth FD
“I approached Susan Wright from The Wright VA to help me overcome my ‘email overwhelm’. Being a busy individual, I needed some help in reducing the volumes of email that I get each day, archiving those which are over 6 months old, setting rules to help me organise my emails. Within her ‘Power Hour’, Susan was able to help and guide me with my overwhelm. Thank you Susan – now I don’t dread opening my email box in the morning!“
Chandra Sharma
Elmcroft Business Services
“Susan is incredibly organised, consistently helpful and brings a level of kindness and care to her work that is truly rare. From managing my inbox with precision to planning appointments seamlessly, she anticipates my needs before they arise. What stands out most is her attentiveness to my energy levels – she doesn’t just manage my schedule, she protects my well-being and ensures I have time for travel, meeting preparation and eating lunch! She even lets me know when I need to sort an outfit for my daughter’s world book day celebration or book a slot for parents evening.
Her support has allowed me to focus on high-level tasks without getting overwhelmed by the day-to-day. She has made some great suggestions on how to work best with a VA if you have not done that before and also on how to be more efficient and communicate more effectively. We have implemented those ideas together so that it truly feels like a team effort managing my hectic schedule. I feel calm, clear, and in control with her by my side. I can’t recommend her highly enough.”
Joanne Bell
Bells Accountants
“I have been working with Susan for a year now, and it has truly transformed the way I work. Susan is the consummate professional. Her organisational skills are second to none, and she consistently handles her work with a high level of professionalism and discretion. I trust her completely to make decisions on my behalf, particularly in managing my diary and planning ahead for upcoming tasks, which allows me to focus fully on my own priorities. Our weekly catch-ups are invaluable — they help me to feel more organised and enable me to prioritise my time and tasks effectively. Susan’s proactive approach ensures that nothing is ever overlooked. Her communication, whether with clients or internal staff, is always impeccably worded, polite, and professional. She is an absolute asset and a real credit to her profession.”
Tom Brereton
Bells Accountants
“I’ve had the pleasure of working with Susan both personally and professionally, and I can’t recommend her highly enough. She has been instrumental in supporting the annual Above and Beyond Bromley Business Awards (The ABBBAs) since its launch in 2023, providing essential admin support including the seating plan for over 300 attendees (no small task!).
The event is now in its 3rd year and Susan has been assigned additional responsibility – from collating and managing all dietary requirements to overseeing the room layout and ensuring everything runs smoothly behind the scenes.
Susan is meticulous, diligent, incredibly reliable and an all-round joy to work with. She always brings a can-do attitude that makes a real difference during the busiest of times. If you need someone who’s organised, efficient and dependable, hands down, Susan is your person.”
Lauretta Wright
Life In Magazines / The ABBBAs
“I can thoroughly recommend Susan Wright at The Wright VA. Susan possesses great organisational skills combined with meticulous attention to detail. And she never misses or overlooks anything that needs attention. Susan has a calming and positive influence over all of our transactions.”
Frances Lamberth
Fairhand Visiting Physiotherapists
“Susan is efficient, helpful and offers proactive solutions. I am very happy to recommend The Wright VA to others.”
Anna Young
Bells Accountants
“Susan/The Wright VA has completed a variety of assignments for us, most recently managing a number of inboxes, digital filing and document management. Susan’s work is always delivered in line with agreed deadlines, with accuracy and excellent attention to detail. She’s been a huge help to us and we would highly recommend The Wright VA services.”
Louise Crampton
Bailey Ahmad Business Recovery Ltd
“I am delighted to provide a glowing recommendation for Susan Wright’s exemplary support in refining my bio for a new professional endeavour.
Susan’s meticulous attention to detail and unwavering dedication shone through in every aspect of the process, from formatting to content enhancement. Her ability to streamline and polish my profile not only saved me valuable time but also ensured that the end result was nothing short of brilliant. Love that lots.
I have no hesitation in recommending Susan to anyone in need of top-notch support and remarkable results.”
Bayo Igoh
Bigoh Coaching
“If you need someone to be highly efficient, organised and proactive in dealing with your in tray and the day to day administrative headaches and tasks, then I would recommend unreservedly that you consider using Susan. She often went the extra mile and carried out her duties diligently, accurately and with good humour.”
Phil Hawkins
“I needed help to save time on inbox management. Susan came up with a number of different solutions for my to use and when those didn’t quite suit my style of working she suggested others. She is very solution-focused, super organised and knowledgable in her field.“
Julie Firth
Story22
“It was a pleasure working with Susan on the sale of our small limited company.
With in excess of 40 shareholders Susan’s attention to detail and patient organised approach ensured that the transaction took place in a short timescale with an amazing 100% of shareholders actively engaged and in favour of the sale.
Thank you Susan.“
Nick Maynard
“I needed some initial help from Susan reviewing emails, managing new appointments and drafting social media postings amongst other things and ended up engaging Susan for two years. Susan is a real credit to her profession and takes great pride helping busy people manage their limited time and resources. I would highly recommend Susan to anyone looking to engage a VA.”
Paul Bailey
Bailey Ahmad Business Recovery Ltd
“I’ve not only had the pleasure of working with Susan, we shared a client for a few years, but she’s also been a guest on my Podcast. Susan is super-efficient, thorough, diligent, has a wealth of experience and would be a huge asset to anyone looking for support from a Virtual Assistant.“
Katie Tew
Katie-VA
“Having been to quite a number of local business networking events that are organised by Susan and knowing Susan’s workload too, I’m constantly stunned by just how much she can get done in a day/week. All of it seemingly without mistakes nor error too.
On top of all that, she never fails to have a great smile on her face too, clearly enjoying what she does. I honestly cannot believe somebody enjoys doing all of the things most of us hate with a passion, but clearly the faultless non-stop admin train is testament to her abilities and drive. If you hate admin, then you would love having Susan on your team!”
Richard Wraith
WESH
“We needed someone efficient and organised to handle the day to day administration of a newly formed business networking group, someone suggested Susan Wright at The Wright VA.
Phenomenal results, the meetings run seamlessly, attendance figures consistently high, admin all done. I have no hesitation in recommending The Wright VA, it was certainly the right choice for us.”
Chas Jordan
“Having known Susan for many years, we contacted her at The Wright VA to utilise her expert MS Word and general creative skills to design our first set of investor reports and accounts for two private equity fund structures.
As ever, we were hugely impressed by the level of precision, the timeliness of the work and general value for money and will certainly be looking to use her services as much as we can going forward. We would highly recommend Susan.”
Simon Bliss
“I have known Susan for 15 years and have always been impressed by her work as a PA.
In particular, she has a level of knowledge of the functionality of MS Word which I have found exceptional.”
Don Forrest
NexxtDrive
“I was looking for some assistance to take my catering business to the next level and to cater at some outdoor events. I secured the services of Susan at The Wright VA to help source some events and take the strain away of the admin required for such requirements. Susan got on quickly with the research and before too long we were on the road.
I have been very happy with everything that Susan has done and even more so how she went over and above expectations as well by making suggestions of other ways to help my business grow and develop.
I would highly recommend her services and I can’t wait to call on The Wright VA as and when events start up again.”
Harry
Olley’s
“I approached The Wright VA whilst my assistant was on holiday as I had a 40 page PowerPoint presentation which required urgent attention.
Susan’s attention to detail was excellent and she turned it around very quickly, and with minimum stress (certainly for me and hopefully for Susan too).
I have used her for some follow-up work and again she produced a seamless, efficient and high quality service. I would highly recommend The Wright VA.”
David Williamson
Nova Capital Management
“Our company has used Susan’s services for a number of years.
We have always found her to be very responsive, accurate and highly skilled in her use of the MS Office suite of programmes.
She comes highly recommended from us.”
Rod Keech
e-Bike Systems Ltd
“Susan has supported my business on a number of occasions. As a deadline conscious corporate finance advisor, her help dovetails into our own processes well.”
David McClelland
Carlton Strategy Advisors Ltd
“I used the services of The Wright VA during the first quarter of 2019. At the time, as well as the work with Silver Foxes, I was doing a considerable amount of private work across, what was three other business fronts. I was totally ‘bogged down’ with the production of PowerPoint slides for multiple courses.
Susan was extremely helpful in taking the raw content I was producing on an almost daily basis and turning this into slides I could use. It freed me up to do more high-level work and to get more ’headspace’ allowing me to take a more executive approach to what I was doing.
I would definitely use The Wright VA again and certainly recommend the services to other businesses who need this type of virtual assistance. Susan’s work is organised, structured and timely – an asset to any type of business.”
Martin Deal
“Susan worked for the Investor Relations Society for approximately 3 months in late 2018. She helped us out with day-to-day tasks and also on larger projects which included formatting numerous PowerPoint presentations and re-formatting a very large word document. Susan was reliable, committed and hard-working and her work was to a high standard.”
Tara Hogg
Investor Relations Society
“I contacted The Wright VA, following a recommendation, to assist with some work I required to be carried out on-site – some computer-based and some administrative/secretarial.
I have asked Susan for office support on a number of occasions over the past months and have found her to be reliable, punctual, hardworking, diligent and personable and I would be very happy to recommend her services.”
Tim Lintott
