I have been working with Susan for a year now, and it has truly transformed the way I work. Susan is the consummate professional. Her organisational skills are second to none, and she consistently handles her work with a high level of professionalism and discretion. I trust her completely to make decisions on my behalf, particularly in managing my diary and planning ahead for upcoming tasks, which allows me to focus fully on my own priorities. Our weekly catch-ups are invaluable — they help me to feel more organised and enable me to prioritise my time and tasks effectively. Susan’s proactive approach ensures that nothing is ever overlooked. Her communication, whether with clients or internal staff, is always impeccably worded, polite, and professional. She is an absolute asset and a real credit to her profession.